Application Assist · service scope
Exactly what Application Assist gets you, and what it doesn't.
Everything the review includes, how fast it comes back, how your documents are handled, and the lines it never crosses.
Included
from $199 incl. GST- Your situation, a 15-minute call and a list for each person $199 for one or two people; $50 for each extra person, a guarantor included, so a share house of four is $299. The call is optional; we book it with you by hand, Monday to Friday.
- Your pack Priority fixes, your about-me rewritten, reference messages, and each person's own income summary, plus a household one when everyone shares figures.
- Built around what's missing For every item: add it, say it doesn't apply, or say you don't have it yet. Gaps don't stop the pack. We build around them and tell you what the agent might still ask for.
- Changes for 14 days Something we got wrong: free. One update round and one "I've found a place" tailoring: included. After that, $30 a change. Adding or swapping a person is $50; once your files are deleted, there's nothing left to change.
How many people are applying?
$199 total$99.50 each, split two ways
$199 for one or two people · $50 for each extra person, a guarantor included. Prices incl. GST.
See the free tools (no sign-up)
Turnaround
48 business hoursDelivery within 48 business hours (Monday–Friday, Queensland time, public holidays excluded). The clock starts when you press “My pack is complete” on your dashboard, gaps and all, your call. Before that, we contact you within one business day of payment, Monday to Friday, and write your list. If something you sent isn't usable, you'll be told what, and the clock pauses until it's fixed. No reply for 30 days? The order closes, as the terms say.
Document handling
secure onlyDashboard only
Documents are accepted only through your private dashboard on this site, opened after purchase, never by ordinary email. Held in Sydney on SOC 2 Type 2 / ISO 27001 certified infrastructure (Supabase), encrypted in transit and at rest.
Redact first
You'll be told exactly what's needed and what to redact before uploading: irrelevant bank transactions, account numbers and other sensitive details wherever possible. We never ask for bank transaction statements (Queensland agents can't request them either). If a voluntary extra document strengthens your case, we'll tell you; if it's just noise, we'll tell you that too.
Deleted within 60 days
Documents are used solely to perform your review. The team may use its paid AI tools, set so nothing is used for training, to translate a document or organise income figures, and a person checks every figure; if your dashboard offers the about-me drafting tool and you choose to use it, only what you type into it goes to its AI service, never your documents. Documents are deleted within 60 days of the review being delivered, and the review stays on your dashboard until then (see the privacy policy).
Explicitly not included
- No guarantee, prediction or implication of rental approval
- No contact, communication or negotiation with your agent, property manager or prospective landlord
- No submission of applications on your behalf
- No property search, inspection attendance or tenant representation
- No legal, financial or tenancy-law advice
- No advice to offer above advertised rent, pay excess rent in advance, or omit or misstate any information
Your part
You're responsible for the truth and accuracy of everything in your application. The review improves how your genuine circumstances are presented. It never invents or conceals anything.
Refunds
See the refund policy. In short: no questions asked until your strategy call (or until your list is sent, if you skip the call), and never later than 30 days after payment. After that, no refunds for change of mind: finding a place or being approved is change of mind. If we don't do our part, we fix it or refund it. Your Australian Consumer Law rights always apply.
Ready when you are, or read the full Assist page first.
Join the free launch listAssist is in production. The button joins the free launch list. You’ll get an email the day review bookings open, and nothing is charged now. About Application Assist →